Thank you for your interest in Sound Oasis! We are committed to providing outstanding customer service. Call us or send us an email and we will be happy assist you! Our office hours are 8:30 am to 5:00pm EST Monday through Friday. Need an answer now? Call us at 866-625-3218 (USA & Canada) or 1-781-715-6404 Headwaters, Inc., 134 Pleasant Street, Marblehead, MA 01945 Need service or support? Please use the form below so that we may assist you more efficiently. We always strive to answer all email requests within 24 hours.